Privacy Policy

1. Introduction
Welcome to DeGameZone.nl. We highly value your privacy and ensure that your personal data is processed and secured with care. This privacy policy explains what data we collect, how we use it, and what rights you have.
Degamezone.nl operates in the Netherlands. This policy applies to all users within the country and complies with the General Data Protection Regulation (GDPR).

2. What personal data do we process?
We collect and process the following personal data:

Account Data:
• Name
• Date of birth (optional)
• Email address
• Phone number

Payment Data:
• Payment method and transaction details (via windcave – we do not store your bank account numbers, credit or debit card details)

Technical Data:
• IP address
• Browser information and device data
• Cookies and tracking data (see our cookie policy)

Marketing and Communication Data:
• Location for marketing segmentation
• Preferences for marketing emails and push notifications

3. Why do we process this data?
We process your data for the following purposes:
• Account management: To create and manage your account.
• Service delivery: To provide access to our games and issue your play card.
• Payments: For processing purchases and credit top-ups (via Windcave).
• Marketing: If you have given consent, we use your data to inform you about offers and promotions.
• Legal obligations: To comply with applicable laws and regulations.
• Fraud prevention: To protect against misuse and fraud.

4. How and with whom do we share your data?
We only share your personal data with third parties when necessary for our services or when we are legally obliged to do so.
External partners we work with:
• Payment providers: Windcave – for transaction processing
• Marketing partners: Meta, Google or our marketing agency – for targeted advertising, promotions and campaigns, if you have given your consent.
We ensure that these parties comply with the GDPR and have taken appropriate security measures.

5. Data retention periods
We do not retain your data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required.
• Account data: Up to 2 years after your last account activity.
• Payment data: Not stored by us, only by Windcave.

6. Your rights
Under the GDPR, you have the following rights regarding your personal data:
• Right of access: Request an overview of the data we process about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data, unless legal retention is required.
• Right to restriction: Request limited processing of your data.
• Right to object: Object to the use of your data for marketing purposes.
• Right to data portability: Request a copy of your data to transfer to another provider.
You can exercise these rights by contacting us at info@degamezone.nl .

7. Data security
We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access.
• Securely storing the personal information
• Limited access to personal data within our organization

8. Cookies and tracking
We use cookies and similar technologies to improve our website and services.
• Functional cookies: Necessary for website operation.
• Analytical cookies: To understand website usage and performance.
• Marketing cookies: For targeted ads and personalized content.
More details about our cookie usage can be found in our Cookie Policy

9. International data transfers
We do not store data outside the European Economic Area (EEA).

10. Changes to this privacy policy
We may update this privacy policy from time to time. We recommend reviewing it regularly.
Last update: 1 October 2026

11. Contact details
If you have questions about this privacy policy or wish to view, modify, or delete your personal data, please contact us at:
• Email: info@degamezone.nl
• Address: Thomas Cookstraat 1, 1181ZS Amstelveen.